Membership value and retention in the new era
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Membership value and retention in the new era

Find out how The British Museum and The Birmingham Symphony Orchestra coped during the height of the pandemic, about increasing digital content and the opportunities this brought for new audiences, about the inclusion of less digitally-savvy members, and both of their lessons learnt and plans as restrictions lift.

How can the “new normal” make organisations more diverse – Part 1 – Ethnicity
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How can the “new normal” make organisations more diverse – Part 1 – Ethnicity

With a significant rise in remote working organisations are being presented with an unexpected opportunity to improve the diversity of their workforce provided they can embrace the “new normal” of teams and individuals working remotely.