People Strategy at Citizens Advice

People Strategy at Citizens Advice

ByProspectus

12-months since speaking at our HR Breakfast we catch up with Steve Whitehead, Director of People and Equality at Citizens Advice. Last November Citizens Advice began a bold, hands-on approach to transform how they recruit, manage, develop and support their people, with particular emphasis on creating a culture that supports positive transformational change. A tall order for any organisation, but somewhat ambitious for one with over 6,500 staff, 3,300 offices and 22,000 volunteers. 12-months on we interviewed Steve Whitehead to see whether their unique approach is paying dividends and learn about the journey so far.

The Morality of Charity
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The Morality of Charity

ByProspectus

I was recently asked to give a talk at CASS as part of a one day discussion on “the morality of charity.” Inevitably much of the talk was around funding and the embedded and differing relationships between the funders and the funded. I thought I would try to capture that part of my talk into a short piece, partly to help me get a little clarity.

Why don’t more fundraisers transfer their experience into different beyond profit sectors?

Why don’t more fundraisers transfer their experience into different beyond profit sectors?

ByProspectus

I’ve been recruiting fundraisers for nearly four years now for a range of organisations including Tate, London Business School, Science Museum, Macmillan and Oxbridge Colleges and it has often surprised me that more development professionals don’t look to transfer their experience into a different cause, because when it happens it often yields mutually beneficial results for both parties.

Board Skills Audit

Board Skills Audit

ByProspectus

A high performing Board plays an important role in ensuring that an organisation is truly great and impactful in every activity, programme or service that it delivers. The Prospectus Board Skills Audit has been developed, to support this role, as a self-assessment exercise and tool that can be used by both Trustees and Executive Teams to help determine the strengths and potential areas of improvement for your Board.