Spotlight – Caroline Ward, People Partner, London Fire Brigade
It’s been challenging to learn a new way of working, but realistically the goals and aspirations are the same, as are the issues.
Spotlight – Holly Green, HR & Organisational Development Manager
My experience to date has proven to me that confidence is a journey and not a destination, because I am constantly developing and learning new things…
People Strategy at Citizens Advice
12-months since speaking at our HR Breakfast we catch up with Steve Whitehead, Director of People and Equality at Citizens Advice. Last November Citizens Advice began a bold, hands-on approach to transform how they recruit, manage, develop and support their people, with particular emphasis on creating a culture that supports positive transformational change. A tall order for any organisation, but somewhat ambitious for one with over 6,500 staff, 3,300 offices and 22,000 volunteers. 12-months on we interviewed Steve Whitehead to see whether their unique approach is paying dividends and learn about the journey so far.