Praying tomorrow never comes. Providing quality care to an ageing population

Praying tomorrow never comes. Providing quality care to an ageing population

ByProspectus

It’s funny, if someone had of suggested I write a piece on this subject even a couple of years ago I would have refused on the grounds that I was certainly too young to fully understand the ‘real-life’ issues facing our elderly, much less the implications of providing quality care for them. Fast-forward 18-months past my big ‘50’, and add a widowed mother with rapidly progressing Dementia and complex care needs to the equation, I guess my own ‘tomorrow’ has arrived. Now I feel ready, and at least partly-qualified, to consider what for many people from younger generations is still a demographic time-bomb we can think about addressing in the future. But here’s the ‘rub’, to use another well-worn quote – The future is closer than you think.

People Strategy at Citizens Advice

People Strategy at Citizens Advice

ByProspectus

12-months since speaking at our HR Breakfast we catch up with Steve Whitehead, Director of People and Equality at Citizens Advice. Last November Citizens Advice began a bold, hands-on approach to transform how they recruit, manage, develop and support their people, with particular emphasis on creating a culture that supports positive transformational change. A tall order for any organisation, but somewhat ambitious for one with over 6,500 staff, 3,300 offices and 22,000 volunteers. 12-months on we interviewed Steve Whitehead to see whether their unique approach is paying dividends and learn about the journey so far.

The Morality of Charity
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The Morality of Charity

ByProspectus

I was recently asked to give a talk at CASS as part of a one day discussion on “the morality of charity.” Inevitably much of the talk was around funding and the embedded and differing relationships between the funders and the funded. I thought I would try to capture that part of my talk into a short piece, partly to help me get a little clarity.